905 Main Street
Willimantic, CT 06226

Monday, Wednesday, Friday: 9:00-6:00
Tuesday, Thursday: 12:00-8:00
Saturday: 10:00-2:00
Sunday: Closed

Willimantic Public Library frog

905 Main Street
Willimantic, CT 06226


Behavior Policy:

Purpose: The Willimantic Public Library welcomes everyone to use its collections, services, and facilities. As a department of the Town of Windham, the library is a public building open to people of all ages and abilities. The library offers opportunities for reading, study, cultural activities, and access to information. Use of the facility and services of the library is subject to its policies and procedures. This policy provides the standards of behavior which ensure a welcoming, safe, and secure environment and positive experience for all patrons and staff members.

Scope: This policy applies to library staff and members of the public using the library.

Roles and Responsibilities: Visitors are asked to respect the rights of other users of the library and to cooperate with staff in maintaining a safe, comfortable, and reasonably quiet environment. Interfering with another person’s ability to use the library or with the library staff’s performance of their duties is not permitted.

Parents or caregivers are responsible for the behavior and supervision of their children. This is in accordance with the library’s Unattended Children/Child Behavior Policy, a copy of which shall be provided on request.


  1. Identification: Library staff may require a patron to show his/her library card or other suitable identification to create an account, check out materials, and provide other services.
  2. Compliance with local ordinances and state laws: The library staff will apply all local ordinances and state laws which govern behavior in public places as well as those regarding defacement, damage or theft of library property, use of false identification to obtain a library card, or use of another person’s library card without permission.
  3. Attire: Library patrons are required to wear appropriate clothing including shirts and shoes.
  4. Adult Access to Children’s Space: Adults in the Children’s and Teen sections of the building who are unaccompanied by a child or teen and do not require immediate access to materials from the children or teen collections may be asked to relocate to another area of the library.  The teen room is designated for use by teens aged 12-19.  If programs are designed and presented specifically for children or teens, any adult who is not attending with a child may be asked to leave the program. 
  5. Activities not allowed in the Library:
  6. Smoking or vaping.
  7. Possessing, or being under the influence of, alcohol or illegal substances.
  8. Disruptive behavior such as running, shouting, pushing, spitting, biting, or sexual contact.
  9. Sleeping.
  10. Inappropriate computer use or damaging of computer equipment. Please see the “Internet Policy” for more information.
  11. Verbally harassing or threatening other visitors or library staff, and any physically threatening behavior.
  12. Use of skateboards, roller blades, scooters, bicycles, and other wheeled sports equipment.  Bicycles must be parked at the bike rack outside the library, and locks are available for checkout in the youth services department.  
  13. Use of sports equipment.
  14. Bringing animals into the library, except for service animals or animals used as part of a library-sponsored program.
  15. Canvassing, petitioning, soliciting, selling, posting, or distributing materials without prior approval of library staff.

Unattended items: Library workers are not responsible for unattended personal property left in the library.

Mobile phones and other audio: When talking, using a phone, listening to music, watching videos, or engaging in any other audible experiences, please be considerate of other patrons and avoid interfering with their use and enjoyment of library spaces and resources. We encourage the use of headphones or earbuds.  Anyone having a conversation that is disruptive will be asked to use the library lobby.

Wheelchairs, Strollers, and other items with wheels: Wheelchairs, strollers, and other wheeled items are welcome when used as assistive devices to improve access to the library. The wheeled items should remain with you and not impede other patrons’ use of the library.

Food and Drink: Food and drink are permitted in the library, if patrons will ensure that computers, books, and other library property is not damaged, and that all food and drink is cleaned up after eating.  If any library property is damaged by food or drink, the individual will be required to pay for replacement or repair.

Enforcement and Appeal: Enforcement of these rules will be conducted in a fair and reasonable manner. Once warned, anyone who fails to comply with any of these rules may, at the discretion of the Library Director or staff, be asked to leave the library premises, may lose library privileges, or may be referred for prosecution of criminal offenses or all of the above.

In the event of a violation of these policies, local ordinances, or state laws governing behavior in public places, staff may call the police department to enforce these regulations when necessary  to ensure a safe environment for users and staff.

Applicable State and Federal Laws: The Library Board is empowered to make these rules under Connecticut State Statute Title 11, Sec. 11-32 and to exclude from the library any person who willfully violates these rules.

According to Connecticut General Statutes, Sec. 53-21a, no child under age 12 may be left unaccompanied in the library or on library property at any time. Please see the full “Library’s Unattended Children/Child Behavior Policy” for more information.

Location:  This policy is housed on the Willimantic Public Library Website.  Revised and approved by the Willimantic Library Board 2/28/2023

PDF of policy (English)

PDF of policy (Spanish)

Unattended Children/Child Behavior:

Service to children, parents, and adults working with children is an important part of the
library’s purpose. The library is free and open to unaccompanied children who are
independent enough to use the resources for recreation, information, and education—
within the following guidelines.

1. It is never the function of the library’s staff or volunteers to provide supervision or
care for unaccompanied children.
2. In accordance with Connecticut state law, 53-21 a-c, any child under the age of 12
should have a responsible family member or caregiver in the building while the child
is using the library.
Sec. 53-21a. Leaving child unsupervised in place of public accommodation or motor vehicle:
(a) Any parent, guardian or person having custody or control, or providing
supervision, of any child under the age of twelve years who knowingly leaves such child
unsupervised in a place of public accommodation or a motor vehicle for a period of time
that presents a substantial risk to the child’s health or safety, shall be guilty of a class A

3. Parents and guardians are—at all times—responsible for the conduct and safety of
their children in the library. Parents and guardians must provide appropriate
supervision based on the ages, abilities, and levels of responsibility of their children,
bearing in mind that the library is open to the public.
4. Children, like all library patrons, are required to respect library property and act in a
manner appropriate to the use and function of the library (see the Willimantic Public
Library Code of Conduct). Children who are not using the library appropriately, or
who require excessive staff attention or intervention, may be asked to leave. The
parents or guardians of these children may be notified, and if necessary, asked to stay
with their children while visiting the library.
5. Parents are expected to be aware of the opening and closing times of the library, and
that the operating hours might change unexpectedly.
6. If a child is left at the library at closing time, the police may be called. Under no
circumstances will a library staff member or volunteer drive a child home.
Failure to adhere to these rules may result in loss of library privileges.

PDF of policy

Internet Policy:

To maximize availability to this resource, and to ensure fair accessibility to all, please note the following guidelines, rules and procedures.

Internet access is available on 17 terminals in the library; 7 in the Youth Department and 10 in the Adult Department.  Access to the Internet is compatible with the American Library Association’s Library Bill of Rights, the Freedom to Read, the Freedom to View, Access to Electronic Information Services and Networks, the Children’s Internet Protection Act and with the policies, goals and objectives of the Willimantic Public Library mission of service.

The Internet allows users to connect to networks of resources and information located outside the library.  The library does not filter the content available from any Internet source.  The library has no control over the content of these resources nor do we have complete knowledge of what is available on the net.  The library does not warrant the information available through its connections to be accurate, authoritative, factual, timely or useful and does not endorse the content of networked information made available by means of these connections.

The Willimantic Public Library assumes no responsibility for damages, direct or indirect, arising from the use of these electronic services, or from its connection to other Internet services through its provider, Bibliomation Inc.  Library users access the Internet at their own risk and discretion.  As with other materials, the restriction of a child’s access to the Internet is the responsibility of the parent or legal guardian.  We recommend that parents take an active interest in and responsibility for their child’s online access.

The use of the Willimantic Public Library (WPL) Internet service for any purpose contrary to local, state or federal laws is strictly prohibited and subject to prosecution.  It is prohibited to use the WPL Internet so as to interfere, threaten, engage in predatory behavior or disrupt other users, services or equipment.  This includes but is not limited to the distribution of unsolicited advertising, chain letters, ‘spamming’, propagation of computer viruses or worms, and the installation of .suid, .rhosts or similar files.  Such activities will result in the loss of privileges and criminal prosecution.  Screening of sexually explicit materials is considered sexual harassment and is not allowed on WPL terminals; failure to abide by this will result in permanent loss of computer privileges.  The Copyright Protection Act prohibits the use of library equipment in the copying and downloaded transfer of protected music or data sources.  Use of the WPL gateway is intended for private, non-commercial activities, and does not permit sales and the marketing of products or services.  The WPL Internet does not offer the creation of email addresses.

The library staff does not offer instruction in basic computer operations and Internet searching technique.  A minimal level of competence is expected for users of the workstations.  Please investigate other educational programs available elsewhere for in-depth training.

PDF of policy

Use of Youth Department Computers by Adults:

The public computers in the Youth Department are designed for the use of children through the age of 17. Young adults between the ages of 14-17 may use the computers in both the Youth and Adult Departments.

Adult use of Youth Department computers is not allowed unless accompanying a child. In this case adults will be allowed one 60 minute session per day.

Children’s use of the computer always takes precedence over adult use.

Adult and young adult patrons will only view sites that are consistent with the emotional maturity and development of young children. For this reason, adults will refrain from viewing sites that include graphic violence, sexual content, or inappropriate language. Any computer user who accesses such sites may lose the privilege of using computers in the Willimantic Public Library.

PDF of policy


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